Assessment and Evaluation Using Technology

Program Learning Outcome Six:

Evaluate technology resources to facilitate effective assessment and evaluation

Program Learning Outcome Seven:

Utilize technology to collect and analyze data, interpret results, and communicated findings


Introduction

Assessment and evaluation is important in any educational or work setting.  Assessment/evaluation of programs, employees, lessons, teachers, administrators, or even technology provides valuable information on whether or not success is occurring within either setting.  This evaluative information helps those in charge make decisions on whether or not the program, employee, lesson, teacher, administrator, or technology is being effective, how it is being effective, and if change needs to occur to promote more success in the educational or work setting.  This paper will discuss the meanings of assessment and evaluation as well as the types of technology that could be used to help designers and instructors administer assessments and evaluations to learners.  The paper will also discuss the MATLT Program Learning Outcomes (PLO) Six; “technology resources to facilitate effective assessment and evaluation” and Seven; “utilize technology to collect and analyze data, interpret results, and communicate findings”.  A prior MATLT activity will be redesigned in order to meet both of these Program Learning Outcomes.  An explanation of the principles and theory used in the redesign will be included in the discussion.  Challenges generally arise with any design of an activity as well as a redesign.  There were challenges with the redesign and those will be discussed as well in this paper. 

Assessment and Evaluation Using Technology

According to Newby, Stepich, Lehman, Russell, and Ottenbreit-Leftwich (2011), assessment is the process of gathering evidence of what learners know and can do.  Evaluation is the process of gathering information from multiple sources in order to judge the worth of a project, program, or entity (Newby et al., 2011).  There are two types of assessment; formative and summative.  According to Bedard-Voorhees, Johnson, and Dobson (2011), formative assessment takes place during an activity to help improve skills and knowledge to meet standards or objectives.  Summative assessment takes place at the end of a project or activity and gives the designer or instructor time to reflect on the successes or problems of the project or activity as well as create avenues for improvement (Newby et al., 2011).  Formative and summative reflection activities serve to deepen thinking as represented by Bloom's Taxonomy (Bedard-Voorhees, Johnson, & Dobson, 2011).  There are many Web 2.0 technology tools available to help designers and instructors help support learners success.  Such tools might include tests, surveys, blogs, journals, virtual worlds, e-portfolios, digital imaging, as well as videos (Bedard-Voorhees, Johnson, & Dobson, 2011).  Both formative and summative assessment will take place during within the activities discussed in this paper.  The surveys as well as the reflection/journal activity will serve as program measures and evaluations for the activities using technology to help gather information to help the designers determine whether or not the activities were effective and the learning outcomes were met.  According to the United States Government Accountability Office (2005), there are two types of systematic program assessments; performance measures and program evaluations.  Performance measures are the continuous monitoring and reporting of successes of a project, activity, or policy that has a specific objective or purpose (United States Government Accountability Office, 2005).  Program evaluations are performed occasionally to examine how well a program is working (United States Government Accountability Office, 2005).  There are four types of program evaluations; process evaluation, outcome evaluation, impact evaluation, and cost-benefit/cost-effectiveness analyses.  According to the United States Government Accountability Office (2005), outcome evaluation assesses the extent to which a program or activity achieves its outcome-oriented objectives.  This type of evaluation will be represented by using the data gathered from the surveys and reflection/journal activity to help the designer or instructor decide whether or not the activities achieved the outcome-oriented objectives.

Original Activities:  EDU656 Technology Solutions for Just-in-Time Training and Learning Online

First Activity: Just-in-Time Approach

            The first activity was taken from a discussion post explaining the Just-in-Time approach to learning.  This post is included in order to give the reader background information for the survey activity created to collect and analyze data, interpret results, and communicate findings.  The survey activity follows the discussion on the Just-in-Time approach.

Explain the Just-in-Time (JIT) approach in your own words

In my opinion, the JIT approach is a gathering of information when that information is needed for a project or task.  This seems to be a "need for speed"-"instructional rigor" approach (Weintraub &Martineau, 2002).  There is a need for balance there.

This type of approach is happening everyday in just about everyone's personal or workplaces lives.  When I need to make something, say bake something, I seek out the resource that will give me what I need in the quickest way possible.  That resource for me is the Internet.  I wanted to make some gifts for Christmas this year.  Where did I go to find ideas?  Pintrest!  I also simply searched the Internet for images of what I wanted to make and gained lots of ideas just from the images I viewed.  I am teaching my students about the Bald Eagle.  I have used the Web to seek out videos or websites to find information or pictures for the kids to see.  It also seems like this approach is used in the online courses that we are currently participating in.  We gather information about a topic only when that topic is presented to us in an assignment.  We use that information to help us complete the assignment. 

Identify a problem that can be addressed by JIT training/learning, either in your workplace or academic setting

A current problem in my workplace setting is a need for training on the new technology devices that our various community organizations are providing grants for teachers to purchase.  In the past year I have acquired a smart board and two iPads.  I am thrilled to have these technology devices in my hands but am not comfortable yet with the best ways to utilize these devices in my classroom. 

Describe at least three possible JIT training/learning technology solutions that might address this problem

Weintraub and Martineau (2002) explain in their article that most learning occurs informally through processes that are not structured or sponsored by a person's workplace.  Learning generally occurs as employees go about their daily tasks or work-related activities.  They explain that learning is the result of four things; experience, collaboration, observation, and reading. They also describe four technologies which support JIT training/learning; databases, Internet-intranets, portals, and content management systems.

Using databases and the Internet would be a solution to my current problem.  I also like the idea of informal learning through experience, collaboration, observation, and reading.  

Explain how you think each possible solution could address this problem

Using the Internet or database to search for articles or tutorials on smart board or iPad information would be a quick and easy way for me to learn more about these types of technology devices.  I could type in a particular question into the search bar such as, "how to use a smart board effectively in the kindergarten classroom" and I would probably find a wealth of links that could help me with my problem.

Learning informally on my own time is probably one of the best ways to handle this problem but finding the time to do just that is another issue.  I would love it if my district would give us in-service time for informal learning and time to just explore the technology devices, the Internet for video tutorials, or collaborate with other teachers who have more knowledge about these devices.  This would be a much more valuable use of time compared to brining in some "expert" to perform professional development where we watch that person use the device.    Having the device in my hands or allowing my hands to use the device while someone is talking me through it is more valuable to me and matches my learning style.  Learning about how to do something by reading about it is not best for me when I am under a time constraint.  I do well with that type of learning when I have loads of time to read and then use what I have read in a direct learning experience. 

I set up a wiki space as a resource for Smart Board use for a previous course which has a few tutorials and links saved.  I invited a few teachers in my building to participate but have yet to see much added by them.  Time is a factor as teachers have so much on their plate with the daily grind that taking time during the school day to add to such a site is almost impossible.  I have not gone back to the site myself. 

Finding time to learn informally while away from work is very difficult.  Life at home takes priority and the next thing you know the day is done.  I truly believe that informal learning through experience, collaboration, observation, and reading that is programmed into the workplace would be the best possible solution to my current problem of gaining knowledge of how to best use new technology devices in my classroom. 

Second Activity:  Needs Assessment Survey Summary

            The author created a survey using Survey Monkey to gather data from colleagues concerning a need for teacher training on new technology devices.  The link to the survey is included in the reference section of this paper.  The following paragraphs communicate the findings of the data collected and analyzed along with an interpretation of the results of the survey. 

My needs assessment survey was based on the week one discussion post assignment discussing the Just-in-Time Training/Learning approach.  I identified a need in my school for teacher training on the new technology devices (iPads and Smart Boards) that our various community organizations are providing grants for teachers to purchase.  I based my survey questions on the JIT solutions I thought would best work for the problem I identified.  Those solutions included using the Internet or a database to search for articles or tutorials on Smart Board or iPad information, setting up a wiki space as a resource for these devices, and learning informally on my own or on school time with hands on experience, teacher observation, teacher collaboration, or through reading.

            I included ten questions on my survey ranging from questions about devices that the survey participants use daily in their work place to questions about how much time the participants spend outside of work learning about the devices identified in the survey.  I sent out survey requests to twenty-six people.  Of the twenty-six people, eighteen of those were sent to students taking EDU656 and eight were sent to my colleagues at the school in which I work.  Of the eight I sent to my work colleagues, five of those were teachers at the primary level.  The other three were my principal, the school psychologist, and the computer lab instructor.  Of the twenty-six requests I sent out, fourteen actually participated in my survey.  I am unaware from the survey results, how many from my work place participated and how many from EDU656.

            The majority of results of my survey did not surprise me.  I invited people from many different professions so I expected the results to vary a little but truly there was not much of a difference in the results due to people from different professions participating.  Most professions utilize the various technology devices I asked about in the survey.  People from various professions do some form of learning outside the work place and utilize many of the devices I asked about away from work. Eleven of the fourteen participants use a desktop computer at their work place.  Just over half use an iPad and just over a quarter use a Smart Board.  I was not surprised of how the participants answered the question I had about whether or not they had heard of JIT Training/Learning.  Half had not heard of JIT Training/Learning and my guess is that most of those who answered that way were those from my school.  I would suspect that my course mates would have answered in favor of knowing about JIT being that we have been learning about it.  Not many have used a wiki site before.  I had not even heard of one until I started taking online courses for my master’s.  The results of that question did not surprise me.  Using a wiki site as a resource would not be the best solution due to the fact that many participants have never participated in a wiki site before.

One hundred percent of those who participated in the question about how they learn best, formally or informally, answered informally.  Weintraub and Martineau (2002) pointed out in their article that most learning occurs informally through processes that are not structured.  I was happy to see that one hundred percent of those who participated in the survey were in favor of their work place providing some work release time during their work day to explore and further learn informally about the technology devices they use daily.  Just over eighty five percent of the participants were in favor of sharing what they know with their peers in a small group setting and would allow their peers to observe them using the various technology devices.

            Based on the results of my survey, I feel that informal learning through on site, hands on, peer collaboration and observation would be the best JIT solution for training teachers on the technology devices used daily in the school setting.  One hundred percent of the participants felt that they would learn best if offered time during the work day to explore and work collaboratively in small groups on the technology devices they are using daily.  One hundred percent of the participants said they learn best informally.  Using the Internet as a reference for tutorials or articles on how to use the technology devices would also be a good JIT solution.  One hundred percent of the participants said that they use the Internet as a source when there is a need to gather information.  I believe that using the work day to give teachers time to learn informally coupled with using the Internet for gathering information during this time would be the best solution for finding more uses in the classroom for the technology devices provided to these teachers.

Redesigned Activity

            The activities meet Program Learning Outcome Seven; “Utilize technology to collect, analyze data, interpret results, and communicate findings”.  The activities do not fully cover Program Learning Outcome Six; “Technology resources to facilitate effective assessment and evaluation”.  In order to meet Program Learning Outcome Six, the activity was redesigned to include an evaluation to be administered to the teachers after they had completed independent and collaborative work using the Internet and working with colleagues to find more uses in the classroom for technology devices.  Survey Monkey would be used once again to gain an understanding of whether or not learning had occurred while the teachers worked independently and with their colleagues to find more uses in the classroom for the technology devices they were provided.  The survey would ask questions about how much time the teachers actually spent during the work day collaborating and working independently on given tasks.  Questions would also be asked if the teachers felt this type of independent learning was more beneficial than providing them with an expert in this type of professional development.  The survey would ask the teachers which types of Internet sites they found most helpful or useful to them as they searched for additional uses in the classroom for the technology devices they had acquired. 

            Another type of formative assessment would be added to the redesign of this activity.  This formative assessment would be a reflection/journal activity which would take place during the independent/collaborative professional development days.  The teachers would be asked to keep an online journal using such technology as a wiki site, website or blog to reflect on their learning for each day of their independent/collaborative research.  They would be given the option to submit their reflection/journal individually or collaboratively.  They would be expected to give their professional development leader or administrator a link to their site in order for the leader/administrator to use the information gathered to help decide if this type of professional development met with success as well as creatively work out any issues that may have come up during the activity.       

Instructional Design Principles and Theories

            During the redesign process, several design principles and theories were considered.  The theory the author feels the redesign process was patterned after was the Component Display Theory and would fall under the Cognitivism/Pragmatism heading.  Dabbagh (2006) explains this theory suggests for a given objective or learner, there is a distinctive mixture of presentation forms that results in the most valuable learning experience.  The different assessment and evaluation options presented in the activities of this redesign provide unique presentation forms which should result in effective learning experiences for the participants as well as the designers and instructors.  There were two basic principles the redesign was based on.  The Objectivism/Behaviorism principle as stated by Dabbagh (2006) lists the following; “emphasis is on observable and measureable behavior”.  The observable and measurable behavior was found in the results of the assessment and evaluative information collected and gathered through the redesigned activities.  The Constructivism/Interpretivism principle also stated by Dabbagh (2006) listed the following; “create novel and situation-specific understandings by “assembling” knowledge by diverse sources appropriate by the problem at hand (flexible use of knowledge).  This principle was evident in the survey and reflection/journal activities described in the redesigned activities.  Offering diverse sources appropriate to the task or problem at hand helps the learners and designers/instructors gain understanding of the successes and issues that result from the assessments/evaluations created in the redesign of the prior MATLT activities.    

Challenges

            The challenges with the redesign of this activity would include the time it would take to generate the additional survey, issues that may arise with teachers who may not know how to create a website, wiki, or blog to house their reflection/journal, as well as accountability of those teachers to actually use their time wisely during the independent/collaborative professional development days.  Time is always an issue when creating something new.  The designer would need to take the time to fully think through the activity/activities to make sure to include the appropriate questions that will lead to accurate data to reflect on during and at the end of the activity/activities.  Allowing the teachers to work collaboratively may alleviate some of the issues when it came to submitting the reflection/journal activity.  The designer or instructor may want to include some tutorials on how to create a website, wiki, or blog so those who chose to work independently would be able to use the tutorials to help them when creating their reflection/journal activity.  Monitoring the teachers as they work during these professional development days would help to ensure accountability in completing the assigned tasks as well as making good use of their time.  The assessment and evaluation surveys and reflection/journal activities will provide the designer/instructor valuable information on whether or not the teachers will have met the outcome-oriented objective as well as the effectiveness of the activities. 

Conclusion

            Assessment and evaluation provide valuable information in the educational and work setting as to whether or not programs, activities, or employees are being successful.  This information also helps those in charge of these programs, activities, or employees the ability to reflect and create new ways for success if the information shows issues or problems.  Technology offers designers and instructors creative ways to assess and evaluate these programs, activities or employees as well as places to store the information for use during summative conferences where the effectiveness of all would be shared.  The MATLT Program Learning Outcomes of; technology resources to facilitate effective assessment and evaluation as well as the various ways to utilize technology to collect and analyze data, interpret results, and communicate findings were met in the redesign of a prior MATLT activity and discussed in this paper.  Effective use of technology tools for assessment and evaluation offer learners/employees as well as designers/instructors valuable feedback which increases achievement as well provides information on the success the learners/employees experience while participating in various programs and activities in educational and work settings.

References

Bedard-Voorhees, A., Johnson, L.M., & Dobson, P. (2011). Letting them show what they know: Digital assessment strategies [Book Submission Chapter Final Version]. In S. Hirtz and K. Kelly (Eds.) Education for a Digital World 2.0, Section F: eAssessment: Measuring in Ways that Matter. British Columbia: Province of British Columbia. Retrieved from your online course.

Dabbagh, N. (2006). Instructional design knowledge base. Retrieved from http://classweb.gmu.edu/ndabbagh/Resources/IDKB/models_theories.htm Dumitru, P. (2005, October 07). Learning objects make learning easier. Retrieved fromhttp://myeurope.eun.org/ww/en/pub/myeurope/home/news/headlines/los.htm 

Newby, T. J., Stepich, D. A., Lehman, J. D., Russell, J. D., & Ottenbreit-Leftwich, A. 

(2011).Educational technology for teaching and learning (4th ed.). Boston, MA: Pearson
Education, Inc.

Survey Monkey Link:  http://www.surveymonkey.com/s/V6FWTNL

United States Government Accountability Office. (2005). Performance measurement and evaluation: Definitions and relationships. Washington, DC: Government Printing Office. Retrieved from http://www.gao.gov/new.items/d05739sp.pdf

Weintraub, R. S. & Martineau, J. W. (2002).  The Just-in-Time imperative. T+D 56(6), 50-58. Retrieved from EBSCOhost.





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